Check connection. The internet connection on both the host and the remote system must be stable. My home PC suddenly gone offline from Chrome Remote Desktop. Any idea how I can remote in? Discussion in 'PC Hardware, Software and Displays' started by orangpelupa, Nov 1, 2019. Chrome remote desktop. Your desktop anywhere. Securely access your computer from your phone, tablet, or another computer. It's fast, simple, and free. Give & get support. Get remote support for your computer, or give remote support to someone else. After launching Chrome Remote Desktop for the first time. I clicked “Remote Assistance — Get started”, “Share”, and “Accept and Install”.When the “Download Host Installer” box.
We have received the following mail from our customer:>>>I have 2 out of the 5 computers that I am using that shows connection status to be 'offline' - This is new and did not do this before. The one called '*******' has always worked in both directions, but no although it is on line, I cannot connect to it.
There may be several reasons:
- your Host PC is turned off;
- Host PC turned on but Host module is not started;- Host module is started, but 'Account Connection service usage'
check box is not checked;
- Host modules is connected to another account;
- Internet connection on a remote side is currently down;
- etc.
As you see - there are too many reasons why Host module may be offline now.
Please, verify whether Host module is Online the following way:
Host module->Settings-> Check whether 'Your Account Status' is ONLINE or OFFLINE.
If 'Your Account Status' is OFFLINE, please, click 'View reason of the problem' button->Take a screenshot of this window and send it to us.
Note: you can take a screenshot in the following way: press PRT SCR
key->Open the MS Paint->Paste the data into MS Paint window->Save as
.jpg->Send the saved file to us.
If you unable to perform it yourself, please, ask someone to do that.Remote Desktop Host Is Offline
Hope to hear from you soon.
Best regards,
Chrome Remote Desktop Host Offline Installer
Anyplace Control Software